Are you a dynamic, ambitious, and results-driven professional looking for the latest career opportunities in Kenya? Do you want to be part of a leading SACCO that values innovation, integrity, and excellence?
Your journey starts here.
Tower SACCO is recruiting talented and passionate professionals for multiple roles at our Head Office and branches. This is your chance to join a trusted financial institution that empowers members and transforms communities.
Available Job Positions
We are inviting applications for the following vacancies:
1. Research & Product Development Officer
2. Systems Auditor
3. Customer Relationship Officer
4. Relationship Officer – SACCO Assurance Assistant (2 Posts)
5. Registry Assistant
1. Research & Product Development Officer (1 Post)
Job Reference: TSCCS:R.P.D.O.2:11/2025
Department: Marketing
Reporting to: Head of Marketing
Role Overview:
The Research & Product Development Officer will drive product innovation at Tower SACCO. You’ll conduct market research, identify opportunities, and develop financial products that meet member needs.
Key Responsibilities:
Conduct market research and member needs assessments.
Analyze competitor strategies and market trends.
Design, test, and launch new financial products and services.
Collaborate with ICT and Operations teams.
Prepare analytical reports for management.
Qualifications:
- Bachelor’s degree in Marketing, Economics, or Business Administration.
- Minimum of 4 years of experience in market research or product development (preferably in a financial institution or SACCO).
- Creative and analytical thinker.
- Under 35 years of age.
📩 Click Here to Apply for Research & Product Development Officer
2. Systems Auditor (1 Post)
Job Reference: TSCCS:S.A.1:11/2025
Department: Internal Audit
Reporting to: Head of Internal Audit
Role Overview:
The Systems Auditor will ensure that Tower SACCO’s technology infrastructure is secure, reliable, and compliant. You’ll assess IT risks and help strengthen internal controls.
Key Responsibilities:
- Develop and execute IT audit plans.
- Evaluate cybersecurity and data integrity.
- Test system controls and recommend improvements.
- Review business continuity and disaster recovery plans.
- Perform system investigations as needed.
Qualifications:
- Bachelor’s degree in Computer Science or IT.
- Certification in CISA, CISM, CISSP, or CRISC.
- Minimum of 3 years of experience in IT audit or risk management.
- Integrity-driven and under 35 years of age.
📩 Click Here to Apply for Systems Auditor
3. Customer Relationship Officer (1 Post)
Job Reference: TSCCS:C.R.O.4:11/2025
Department: Operations
Reporting to: Customer Relationship Manager
Role Overview:
As a Customer Relationship Officer, you’ll be the face of Tower SACCO managing member relationships, resolving issues, and ensuring top-notch service delivery.
Key Responsibilities:
- Engage members through phone, email, and social media.
- Handle complaints and provide prompt solutions.
- Educate members on SACCO products and services.
- Manage social media engagement and promote SACCO offerings.
- Cross-sell financial products to existing members.
Qualifications:
- Excellent communication and interpersonal skills.
- Strong social media management and customer service experience.
- A problem-solver with empathy and professionalism.
- Under 35 years of age.
📩 Click Here to Apply for Customer Relationship Officer
4. Relationship Officer – SACCO Assurance Assistant (2 Posts)
Job Reference: TSCCS:R.O.S.A.A.3:11/2025
Department: Operations
Reporting to: Relationship Officer – SACCO Assurance
Role Overview:
This position offers an exciting opportunity to expand Tower SACCO’s insurance portfolio. You’ll engage members, grow non-funded income, and ensure clients are properly insured.
Key Responsibilities:
- Grow the SACCO Assurance business through client acquisition.
- Conduct market analysis and provide product training.
- Manage insurance policies, renewals, and claims.
- Ensure SACCO-linked collaterals are properly insured.
- Develop regional sales strategies.
Qualifications:
- Bachelor’s degree plus a Diploma in Insurance.
- Certificate of Proficiency (COP) is mandatory.
- Minimum of 3 years in insurance sales or marketing.
- Goal-driven and under 35 years old.
📩 Click Here to Apply for SACCO Assurance Assistant
5. Registry Assistant (1 Post)
Job Reference: TSCCS:R.A.5:11/2025
Department: Human Resource & Administration
Reporting to: Registry Officer
Role Overview:
The Registry Assistant will support document control and records management at Tower SACCO. You’ll ensure that all files physical and electronic are properly organized, secured, and easily retrievable.
Key Responsibilities:
- Maintain up-to-date records and registers.
- Monitor file movements and ensure confidentiality.
- Dispose or archive obsolete documents according to policy.
- Support administrative operations through effective filing systems.
Qualifications:
- Diploma or Higher Diploma in Records Management or Business Information Management.
- Minimum 3 years of experience in records management.
- Strong attention to detail and proficiency in Document Management Systems (DMS).
- Under 35 years of age.
How to Apply
🕒 Application Deadline: 11th November 2025, 6:00 p.m.
To apply for any of the above positions:
1. Review the job details carefully.
2. Click the respective Apply link to open the online form.
3. Fill out your details and upload your CV and documents.
Important Notes:
Only shortlisted candidates will be contacted.
Successful applicants must provide clearance certificates from:EACC, KRA, HELB, CRB, and DCI (Certificate of Good Conduct).
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